Professional Training & Consultation Services
At Coral Care Services, we offer comprehensive training programs designed to enhance professional and personal development in the healthcare sector. Our accredited, skilled trainers provide expert-led courses that equip participants with the knowledge, skills, and confidence needed to excel in their roles.
BLS/AHA-CPR – Lifesaving Emergency Training
Our Basic Life Support (BLS) Course, certified by the American Heart Association (AHA), is designed for healthcare professionals, first responders, and emergency personnel. This course teaches high-quality CPR, AED use, and emergency response techniques, ensuring you can act confidently in critical situations.
Patient Moving & Handling – Safe & Effective Techniques
This certified course teaches safe patient movement and handling techniques in compliance with the Safety, Health & Welfare at Work Act 2005 and Manual Handling Regulations. Learn how to reduce injury risks, use best-practice methods, and ensure patient comfort and dignity.
Certification valid for 2 years.
Induction Training – A Confident Start to Your Role
Starting a new role can be overwhelming. Our Induction Training Program ensures a smooth transition by providing role-specific skills, organisational insights, and hands-on support. Delivered through blended learning (classroom, online, and practical training), with dedicated tutors to guide you every step of the way.
Dementia Care – Supporting Cognitive Well-being
Our Dementia Care Course is designed for healthcare professionals seeking to improve their understanding and support of individuals with cognitive impairments. Learn how to recognize symptoms, enhance quality of life, and apply person-centred approaches to care.
Enteral Feeding – Specialist Nutritional Care
This course is tailored for nurses and healthcare professionals caring for patients requiring enteral feeding. Gain in-depth knowledge of Nasogastric Tubes, PEG, RIG, Gastrostomy, and Jejunostomy feeding, ensuring safe and effective care.
Infection Control – Essential Safety & Prevention
Our Infection Prevention & Control (IPC) Course is designed for healthcare workers and professionals working in high-risk environments. Learn to identify, prevent, and manage infection risks in line with national standards.
Catheterisation – Essential Urinary Care Training
Our Catheterisation Training Course is tailored for nurses and healthcare professionals involved in urinary catheter care. This course covers:
- Safe insertion techniques for male & female catheterisation
- Infection prevention & hygiene best practices
- Monitoring & managing catheter-related complications
- Ensuring patient dignity & comfort
This hands-on training ensures competence in providing safe and effective catheter care.
Team Building Workshops – Strengthen Workplace Collaboration
Our team-building workshops are designed to enhance communication, cooperation, and productivity within organisations. Through engaging activities and exercises, participants will:
- Improve problem-solving & critical thinking skills
- Foster trust, leadership, and teamwork
- Develop strategies for overcoming workplace challenges
- Enhance workplace morale & motivation
Perfect for businesses, corporate teams, and healthcare professionals, these workshops boost team cohesion and efficiency.
Communication Skills – Mastering Effective Interaction
Effective communication is essential for success in any professional setting. Our Communication Skills Training focuses on:
- Active listening & conflict resolution
- Building rapport with patients, clients & colleagues
- Professional & empathetic communication techniques
- Non-verbal communication & body language awareness
This course is ideal for healthcare professionals, customer service teams, and corporate employees, ensuring clear, confident, and impactful interactions.
Tracheostomy Training – Advanced Clinical Skills
Our Adult & Paediatric Tracheostomy Awareness Training is designed for nurses, carers, and healthcare professionals who require specialised skills in tracheostomy care. The course combines theory and practical simulations, ensuring hands-on experience in managing tracheostomy patients safely and effectively.
Fire Safety & Awareness – Protecting Lives & Workplaces
This fire safety course provides crucial training on fire prevention, emergency response, and safe evacuation procedures. Gain essential fire management skills, empowering you to act quickly and effectively in an emergency.
BLS (PHECC) / CFR – Certified Life-Saving Training
1 Day Certified Course
Course Overview
This one-day Basic Life Support (BLS) training course is designed for healthcare, social care, and community support staff who may be required to respond to medical emergencies. The course provides participants with the knowledge and practical skills needed to perform effective life-saving interventions until professional help arrives.
Participants will be trained in line with current best practice and international resuscitation guidelines.
- High-quality CPR techniques
- Automated External Defibrillator (AED) use
- Recognition and management of cardiac arrest & choking
- Emergency response procedures
This internationally recognised certification is essential for medical staff and carers who may encounter emergency situations.
Learning Objectives
- Participants will gain an understanding of:
- The principles of basic life support
- Recognising cardiac arrest and medical emergencies
- Performing high-quality cardiopulmonary resuscitation (CPR)
- Safe and effective use of an Automated External Defibrillator (AED)
- The recovery position and airway management
- Responding to choking incidents
- Incident management and communication during emergencies
Who Should Attend
This course is suitable for:
- Healthcare assistants
- Nurses
- Social care workers
- Support workers
- Childcare and education staff
- General workplace first responders
- No previous medical training is required.
Course Duration
One full day, 9:30 AM to 4:30 PM (including breaks). Tea, Coffee, Water and Biscuits provided. Participants are required to bring their own lunch.
Certification
Participants will receive a PMAV Certificate of Completion, valid for 12 months.
Further Courses Available
Managing Difficult Conversations
1 Day Certified Course
Course Overview
This one-day training course in Managing Difficult Conversations is designed for professionals working in healthcare, social care, education, and community settings who regularly engage with clients, families, or colleagues in challenging interactions.
The course provides participants with the skills, language, and confidence to navigate emotionally charged or high-stakes conversations with empathy, professionalism, and clarity.
Participants will engage in practical role-play, reflective exercises, and scenario-based discussions to build confidence in handling conflict, delivering difficult news, and managing emotional responses.
Learning Objectives
Participants will gain an understanding of:
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The psychology of conflict and emotional reactions
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Key principles for navigating difficult conversations
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Preparing for and structuring challenging discussions
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Managing tone, body language, and emotional triggers
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Setting boundaries and maintaining professional integrity
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De-escalating tension and staying solution-focused
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Reflecting on personal communication style and bias
Who Should Attend
This course is suitable for:
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Healthcare and social care workers
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Nurses and support staff
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Managers and team leaders
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Childcare and education professionals
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Volunteers and community workers
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Anyone seeking to improve their confidence in difficult interactions
No prior training is required. This is an entry-level professional development course.
Compliance & Documentation for Managers
1 Day Certified Course
Course Overview
This one-day training course in Managing Difficult Conversations is designed for professionals working in healthcare, social care, education, and community settings who regularly engage with clients, families, or colleagues in challenging interactions.
The course provides participants with the skills, language, and confidence to navigate emotionally charged or high-stakes conversations with empathy, professionalism, and clarity.
Participants will engage in practical role-play, reflective exercises, and scenario-based discussions to build confidence in handling conflict, delivering difficult news, and managing emotional responses.
Learning Objectives
Participants will gain an understanding of:
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The statutory role and responsibilities of the PIC
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HIQA’s regulatory framework and inspection processes
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Governance, accountability, and leadership in practice
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Risk management and quality assurance systems
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Preparing for and responding to inspections
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Documentation and compliance monitoring
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Managing staff, supervision, and performance standards
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Supporting a culture of continuous improvement
Who Should Attend
This course is suitable for:
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Current Persons in Charge (PICs)
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Aspiring or newly appointed PICs
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Service managers and deputy managers
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Team leaders preparing for increased responsibility
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Individuals seeking to understand governance in regulated care
Some prior management experience is recommended.
Person in Charge (PIC) Readiness Programme
1 Day Certified Course
Course Overview
This one-day training course in Managing Difficult Conversations is designed for professionals working in healthcare, social care, education, and community settings who regularly engage with clients, families, or colleagues in challenging interactions.
The course provides participants with the skills, language, and confidence to navigate emotionally charged or high-stakes conversations with empathy, professionalism, and clarity.
Participants will engage in practical role-play, reflective exercises, and scenario-based discussions to build confidence in handling conflict, delivering difficult news, and managing emotional responses.
Learning Objectives
Participants will gain an understanding of:
-
The statutory role and responsibilities of the PIC
-
HIQA’s regulatory framework and inspection processes
-
Governance, accountability, and leadership in practice
-
Risk management and quality assurance systems
-
Preparing for and responding to inspections
-
Documentation and compliance monitoring
-
Managing staff, supervision, and performance standards
-
Supporting a culture of continuous improvement
Who Should Attend
This course is suitable for:
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Current Persons in Charge (PICs)
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Aspiring or newly appointed PICs
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Service managers and deputy managers
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Team leaders preparing for increased responsibility
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Individuals seeking to understand governance in regulated care
Some prior management experience is recommended.
Managing Difficult Conversations
1 Day Certified Course
Course Overview
This one-day Person in Charge (PIC) Readiness Programme is designed to support individuals who are currently in, or preparing to step into, the legally designated role of PIC under HIQA regulations.
The course equips participants with the essential knowledge, leadership skills, and compliance awareness required to fulfil the regulatory and operational responsibilities of the role. It focuses on governance, documentation, risk management, and inspection preparedness.
Participants will gain practical insights into how to maintain standards, respond to inspections, and build a compliant, person-centred service.
Learning Objectives
Participants will gain an understanding of:
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The legal and ethical importance of accurate documentation
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HIQA standards, GDPR, and relevant regulatory frameworks
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Maintaining confidentiality and data security
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Writing clear, concise, and factual records
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Incident, complaint, and risk documentation
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Record-keeping for supervision and performance management
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Preparing for inspections and audits
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Promoting a culture of accountability and compliance
Who Should Attend
This course is suitable for:
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Healthcare and social care workers
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Nurses and support staff
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Managers and team leaders
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Childcare and education professionals
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Volunteers and community workers
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Anyone seeking to improve their confidence in difficult interactions
No prior training is required. This is an entry-level professional development course.
Coaching Skills for Healthcare Managers
1 Day Certified Course
Course Overview
This one-day Coaching Skills for Healthcare Managers course is designed for managers, team leaders, and senior staff in healthcare and social care settings who wish to develop a supportive, empowering leadership style.
The course introduces key coaching principles and practical techniques to help managers develop staff potential, improve performance, and encourage reflective practice.
Participants will explore how to apply coaching in everyday supervision, staff development, and team building — fostering a positive and accountable workplace culture.
Learning Objectives
Participants will gain an understanding of:
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The difference between coaching, mentoring, supervision, and management
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Key coaching models (e.g. GROW) and their application in healthcare
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Active listening and powerful questioning techniques
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Giving feedback that motivates and promotes learning
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Building confidence and self-awareness in staff
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Using coaching to manage change and address performance concerns
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Creating a coaching culture within a team or service
Who Should Attend
This course is suitable for:
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Healthcare and social care managers
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Team leaders and supervisors
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Persons in Charge and deputy managers
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Senior care staff with supervisory duties
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Those looking to enhance their leadership and communication skills
No prior coaching experience required. Suitable for all healthcare and care service environments.
Time Management & Delegation for Care Leaders
1 Day Certified Course
Course Overview
This one-day Time Management & Delegation for Care Leaders course is designed for supervisors, team leaders, and managers working in healthcare, social care, and residential settings.
The course focuses on developing practical strategies for prioritising tasks, reducing stress, and managing competing demands while building confident, capable teams through effective delegation.
Participants will explore how to plan their time more efficiently, avoid burnout, and delegate responsibilities appropriately, in line with role boundaries, accountability, and service needs.
Learning Objectives
Participants will gain an understanding of:
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The principles of time management in care environments
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Identifying and prioritising tasks effectively
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Managing interruptions, shift demands, and administrative workload
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Delegation frameworks – what, when, and how to delegate
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Building trust and capability in team members
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Maintaining accountability while empowering others
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Tools for daily planning, task tracking, and supervision
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Reducing time-related stress and supporting work-life balance
Who Should Attend
This course is suitable for:
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Team leaders and shift supervisors
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Persons in Charge and deputy managers
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Senior healthcare assistants and key workers
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Staff stepping into leadership or supervisory roles
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Managers seeking to improve team efficiency and morale
No prior training required. Suitable for those working in healthcare, disability, or residential care settings.